Terms and Conditions

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TERMS AND CONDITIONS

Last Updated: February 6, 2026

1. Acceptance of Terms

By using efficiencyexperts.ai or our services, you agree to these Terms and Conditions.

If you do not agree, do not use our services.

2. Description of Service

We provide:

AI automation advisory services

AI integration services

General AI consultancy

AI voice receptionist services

Automated outbound calling

Call handling, screening, and note-taking

Lead qualification

Call logging

We do not guarantee sales, appointments, or conversions.

3. Eligibility

You must be:

At least 18 years old

A legitimate business or authorized representative

4. Compliance with Laws

You agree that you will:

Only provide phone numbers you are legally permitted to contact

Comply with TCPA, FTC, and applicable telemarketing laws

Not use our service for spam, harassment, or deceptive practices

We reserve the right to suspend or terminate accounts that violate laws or policies.

5. Use of AI Agents

You acknowledge that:

Calls are made by an AI system

The AI may make mistakes

You remain responsible for how you use the service

6. No Misrepresentation

You may not:

Pretend the AI is a real human

Use deceptive caller IDs

Misrepresent your identity or business

7. Payment & Fees

Fees are billed monthly unless otherwise stated

Setup fees may apply

Refunds are at our discretion

8. Termination

We may terminate your account for:

Abuse of the system

Illegal use

Non-payment

Excessive complaints

You may cancel at any time by contacting us.

9. Limitation of Liability

We are not responsible for:

Missed opportunities

Lost revenue

AI misinterpretations

Call routing failures

Carrier issues

Your sole remedy is cancellation of service.

10. Indemnification

You agree to indemnify us if your use of the service violates laws or harms others.

11. Governing Law

These terms are governed by the laws of Maryland, United States.

12. Contact

For questions: info@efficiencyexperts.ai